Nursing Interview Example Questions
Many of your interview questions will be situational and behavioral-based; how you interact with others, the care you would provide to a patient, how you would respond to high-stress circumstances.
“How did you deal with someone who wasn’t satisfied with your patient care?”
Give your interviewer an example of your past and how you dealt with the situation. If you don’t have previous patient care experience, link it back to a time when someone in your life was unhappy with something that you did.
Although I try to give my all to every patient I see it is important to understand that you cannot always please everyone, no matter what you do.
Some people may feel intimidated by your personality type, or perhaps an ICU patient with heart failure exacerbation is upset with you for not putting salt on their eggs as they requested – our job is to do what is in their health’s best interest.
Whatever the situation may be, regardless of if someone is not happy with your care or not, you must be communicative and explain to the patient, “I am sorry, I understand that you wanted salt on your eggs, but I am not only doing what the order says, but I am doing what is best for your health.“
“Describe a time where you had to deal with a difficult patient and how you handled that.”
Having a difficult patient every now and then is inevitable. Nursing is not always sunshine and rainbows, but if you have made it this far, you already know this. Employers want to hire a nurse who is going to be able to respectfully handle these types of interactions.
Working in the ICU, I had a patient that did not like me. He yelled at me every time I came into the room. No matter what I did, he found something to be negative about and was extremely rude.
He kept calling me a “pion,“and saying that I was nothing and didn‘t matter. I respectfully and calmly talked to him and told him that I was sorry that he felt that way.
Upon leaving the room, I brought my charge nurse in so that she could witness his behavior. He continued to make these mean comments.
Despite his attitude towards me, I persevered through the shift. The following day, I received him as my patient, again.
As I walked into the room, preparing for the worst, he greeted me with kindness and was the calmest I had ever seen him. It turns out that the day he had full-blown delirium the day before.
The moral of the story is to be kind and patient. You do not know what people or going through.
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